Operations Team

She has spent her entire working career in the retail industry.

Having worked for several Corporations over the past 30 years she has developed her leadership and organizational skills by specializing in operating retail gift shops at Logan Airport, as well as tourist locations and sports stores in the Boston area.   Throughout her career in retail, she has had many management roles and responsibilities.  Her most recent role was as the Assistant Regional & Distribution Merchandise Manager for a national company, a position she held for 18 years.

As a Bostonian, she is an avid sports fan, having had the unique privilege of preparing stores for 12 very exciting Championship parade celebrations.

Jackie has also provided support and counsel to Doug for more than 50 years.

LoneStar is a residential Design/Build remodeling company, servicing homeowners desiring an upscale turn-key approach to renovating their homes. The company started in 2007, with the intent of providing repairs, maintenance and handyman services. When clients asked for design assistance, Kathi found her niche by implementing design services, thus coordinating selections, color, space planning and layout along with the construction of the projects.

As Kathi grew her design-build expertise, she joined National Association of Remodeling Industry (NARI) and earned certifications in Universal Design and Kitchen and Bath Remodeling. Later, Kathi assisted NARI in teaching and redesigning the certification programs. She wrote a book for homeowners, taking them through the remodeling process: Renovate, Remodel… Relax! Take Your Home Improvement from “How” to “Wow”. Further training and development brought Kathi and LoneStar towards her goal of selling the business, when she joined Remodeler’s Advantage. During this time, she developed processes and stretch goals, positioning LoneStar for the end goal. The business sold in 2022 after growing it for 15 years.

Kathi’s prior experience centered in the corporate environment with Fortune 500 companies. She holds an MBA, and enjoyed her position as sales and management executive over multiple profit centers. However, Kathi felt the pull to “do her own thing” and started her entrepreneurial venture in the construction field, with a love for recreating houses.

Kathi recently retired and moved out the Dallas/ Ft Worth area to Bryan, TX where she’s enjoying family, travel and new puppies.

Kathi was a member of the Remodelers Advantage Roundtables program and was a consulting client of Doug’s for several years prior to the sale of her business.